You know I have only myself to blame. I had my mom buy an iPad without doing my own research. I've seen plenty of people using their iPads and everybody seemed happy. My mom is on her second iPad with 3g Verizon - nothing but problems. Drops internet after 15 minutes and the blue shirt apple kids don't know how to fix it. So much for my preconceived idea that it was a good product - bah humbug!
Apple Support on this problem
Article on the subject